Your Privacy Matters to Us
At Chrivelle Velvet Gallery, we respect your privacy and are committed to safeguarding your personal information. This policy outlines how we collect, use, and protect your data when you interact with us—whether in-store, online, or through our customer support channels.
What Information We Collect
We may collect the following personal information to fulfill your orders and provide quality service:
- Name
- Contact number and email address
- Delivery address
- Order details and product preferences
- Any notes or messages you provide with your order
How We Use Your Data
Your information is used to:
- Process and deliver your orders
- Contact you for order confirmation and updates
- Respond to your inquiries and provide support
- Improve our products and customer experience
Payment & Security
We accept cash, bank transfer, and GCash. We never ask for or store your banking passwords, PINs, or other sensitive financial information. For details on how your bank or GCash handles your data, please refer to their privacy policies.
Data Protection & Retention
We store your information only as long as necessary to fulfill our services and comply with legal requirements. We use secure systems and protocols to protect your data from unauthorized access or misuse.
Your Rights
You have the right to access, update, or request deletion of your personal information at any time. If you have any concerns or would like to make a request, please email us at info@chrivellevelvet.site.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices. Updated versions will be posted on this page with the effective date.
Questions?
If you have questions about this policy or our data practices, please reach out at info@chrivellevelvet.site.